UniSaleContact UniSale
Operated by "NATURAL TREASURE" MCHJ, Uzbekistan.
In the app, open Profile → Customer service to send an issue to our support staff.
Support contact: Wencheng Chen. WeChat calls are the preferred contact method.
For purchases, delivery, returns or refunds, include the shop name and order number. The shop handles its own products and order fulfillment.
Report an app problem
Include the app name (UniSale, UniSale Business or UniSale Kiosk), app version, device model, and what happened. A screenshot and the steps that caused the problem help us investigate.
Do not send passwords, verification codes, full payment-card numbers or other people's personal information. Hide private details in screenshots.
Accounts and privacy
I cannot sign in
Use the same sign-in provider you used when creating your account. Business staff should ask their manager to check their role or account binding. Contact support if you still cannot access your account.
I want to delete my account
Open Profile → Delete account and confirm. You can also use the account-deletion page. Customer accounts are deleted; established business accounts have sign-in access removed but retain their staff and business records. Shop, order and financial records are retained as explained in the privacy policy. If you cannot sign in, or you administer an account that cannot use self-service deletion, email support to request help; we may need to verify that the account belongs to you.
For Facebook sign-in, see our public data-deletion instructions.
I want to ask about my data
Email UniSale support with a privacy request. Explain whether you want access, a correction, deletion, or information about how your data is used. Read our privacy policy for details.
Kiosk setup
UniSale Kiosk is designed for large-screen Android tablets and iPad in portrait orientation. A shop manager must configure a selling shop and provide a kiosk device ID and password. Sign in with those device credentials to load the shop's catalog.
For review or demonstration access, contact support. Kiosk credentials are shared privately and are not published on this page.